I really want you to be happy with your purchase, but here's what to do if my straws have made you sad......
Goods must be returned in their original packaging, unused and in the same condition received. If they are not in this condition, then a refund will not be applicable.
You are responsible for the cost of returning goods and we strongly recommend that they are sent 'signed for' post - as we cannot process the refund until the goods are received.
When an item is faulty, we will refund the return shipping cost along with the cost of the item (s).