Paper straw party shop is committed to providing a professional service to all its customers which includes respecting and protecting their privacy. 

This Privacy Policy sets out how we, Paper straw party shop, collects, stores and uses information about you when you use and interact with our website (www.paperstrawpartyshop.uk) and/or when you engage with our Company through other means such as email or in person. 

This Policy will be reviewed and updated from time to time and we will notify you when that happens so that you can ensure you are happy with any changes.   

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What personal information do we collect about you and how? 

When you conduct a transaction on our website www.paperstrawpartyshop.uk, as part of the process, we collect personal information you give us such as your name, address and email address.

 

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What do we do with this information?

Paper Straw Party Shop keeps this information to process the order and used only to contact you regarding this order or any queries that have arisen, we store this information in our customer database, which is only accessible to relevant staff.  

We may also collect personal information of other relevant people you work with on the basis that you have their consent to share their personal information e.g. the person to whom the invoice should be sent or the person responsible for making payments. 

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Who will we share your information with? 

We are committed to using your personal information only for: 

• We use subcontractors to assist with delivery and fulfilment to process and provide your orders to you

• To verify details of your payment method or credit card account. 

 

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These are the circumstances in which we may share some of your data with others.

In the unlikely event that our business assets are ever sold to or purchased by another company (our data records are part of our business). You will receive notice of any such event and we will use our reasonable endeavours to ensure that the new combined entity will follow the practices disclosed in this Privacy Policy. 

If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network, we shall do so. 

 

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How will we keep your information secure? 

Paper Straw Party Shop is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer because of the loss of confidentiality of such information.

We take every precaution to protect your information. To this end all personal information, invoices are stored on password protected, secured PCs and in Dropbox Pro with up to date virus software. We do not store or process your card details ourselves, they are processed and stored via one of our contracted third party service providers, ie Paypal https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

No bank details (sort code or account numbers) can be seen by ourselves during any bank transfer processes.

 

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How you can help us protect your information.

Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments - for example on message boards, through email, or in chat areas, that information can be collected and used by others.

If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

 

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How long will we keep the data for? 

How long we retain your personal data depends on the purpose for which we have collected it. 

We are required under UK tax law to keep company records which may include your basic personal data (name, address, contact details) for a minimum of 7 years. 

We routinely review our customer database and records are deleted where regular contact has ceased, or you have exercised your right to be forgotten.  

We will not share your information for marketing purposes with any third-party companies. 

 

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What is our cookies policy?  

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

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You can read more about cookies at www.allaboutcookies.org

 

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How to unsubscribe.

If you no longer wish to receive any further email messages or close your account after purchasing, please contact us at paperstrawpartyshop@gmail.com and we will delete your account.

Please be aware that we will ask for proof or verification of your identity before releasing any copies of personally identifying information to you.